"There is a problem with your auction listing. You "forgot" to mention that the pot was defective.
The pot was listed as new and the claim was that it had never been used. I have very good close up vision, so I noticed right away that there was very light coffee staining in the cone (apparently used only a time or two, just enought times to realize that the pot was defective) but I really wasn't concerned about a few uses.
I wasn't concerned about the missing lid either as I had a lid from another pot that I could use. However, it does concern me that the reason the lid was missing is that the pot is defective--the drip spout is offset, thus water cannot drip into the cone through the lid properly.
I found this out this morning when I tried to use the pot and water was sizzling all over the heating plate. NOT WHAT I PAID FOR!
Being of a logical mind, I am left to conclude that the lid was "missing" in the hopes that the buyer would use the pot as sold, with the assumption that the buyer wouldn't have a lid to put on the pot.This is totally unacceptable. I do expect a full refund including all shipping cost."
I had to read this a few times to understand what they were raving about, and although I'm still fuzzy on the details, I finally realized she seemed mildly unhappy with her purchase. I had gotten the coffeemaker from a coworker three years ago. She said she'd never used it, and I took her at her word and after it sat on my shelf for three years, I decided to list it. I listed it as new and didn't bother to check it's working order. I know nothing of Gevalia coffeemakers, but the first time I listed it, someone told me the cone lid was missing. So I ended the auction and re-listed stating the cone lid was missing. This person bought it and away it went. Hindsight is 20/20 and I realize I should have been more thorough in my investigation of this "never used" coffeemaker.
However. I was slightly flattered at all the malicious scheming the buyer had thought I put into this swindle. Look at me! I'm hoodwinking all the people out of their money with my clever no-cone-lid plan! I emailed her back and assured her this was not the case. I told her my story and immediately refunded her money. I also told her she could keep the thing or trash it, I don't care. She did apologize for immediately assuming the worst of me and I assume all is right in the world of cone lids and offset water dripper thingys.
Tonight's lesson: Check to see if your stuff works. No matter what.